FAQ

We specialize in global candies from around the world! Our selection includes:

• American classics and popular USA treats
• Japanese Anime and Asian specialty candies
• British and European favorites
• Australian, NZ & South African snacks
• Halal-certified options
• Freeze-dried candies and unique baking supplies
• Energy drinks and international beverages

Absolutely! We pride ourselves on sourcing authentic candies directly from their countries of origin. Every product is selected for quality and authenticity to give you a genuine global candy experience.

Yes! You can browse our collections by diet, and we offer Halal-certified options. Use our “By Diet” menu filter to find treats that meet your dietary needs.

We ship worldwide to bring global candies to your doorstep! Please note we currently cannot ship to Asia and select remote areas due to logistical constraints.

We offer two convenient shipping methods:

We take 1-2 days to carefully pick and pack your order from our San Jose warehouse. You’ll receive a tracking email once your order ships, so you can follow your candy adventure every step of the way!

Yes! Once your order dispatches from our warehouse, we’ll send you a tracking email with all the details you need to monitor your package’s journey to you.

We make payment easy and secure with support for:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely! We use industry-standard encryption and security measures to protect your payment information. Your transactions are safe and secure with us.

While creating an account makes future ordering faster, you can also check out as a guest. Account holders get order history tracking and faster checkout experiences.

We want you to be completely satisfied with your global candy experience. We accept returns within 15 days of delivery. If anything isn’t right with your order, please contact us for return instructions.

We carefully pack every order to maintain product quality, but if your treats arrive damaged, please contact us immediately at [email protected] with photos of the damaged items. We’ll make it right!

Due to the perishable nature of our products, we generally don’t offer exchanges. However, if you receive the wrong item or damaged goods, we’ll happily replace them or provide a refund.

Yes! We specialize in candy platters and bowls perfect for parties, events, and special occasions. Browse our “Candy Platters & Bowls” section or contact us for custom arrangements.

Absolutely! We’re perfect for party planners and event organizers. For large orders, we recommend our free shipping option on orders over $50. Contact us directly at [email protected] for personalized service on bulk orders.

We’re here to sweeten your day! Contact us at:
📧 Email: [email protected]
📍 Store Address: 2454 Ford Street, San Jose, US 95131

Join thousands of satisfied customers who’ve made Arizona Snack Shop their go-to for global sweets. Start your candy adventure today!